User Synchronization

You can use the User Synchronization tab to manage the XML configuration file that contains the field mappings between attributes and a directory service, such as Active Directory or Novell eDirectory. When you create a provider, you have the option of managing some aspects of that provider in the User Synchronization tab.

The XML configuration file lives in the Scheduler Service directory, typically C:\Program Files\Serena\Mariner\SchedulerService. The XML configuration file must be called UserResourcesSyncConfig.xml.

If you are using an on-demand version of this application, you do not need to configure user synchronization. User synchronization is only necessary for on-premise customers.

Add

In order to use a provider in the User Synchronization tab, you must first add the provider to the view. Once added, select the Use in Synchronization option.

To add a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
In the Manage Providers dialog box, click Add.

Delete

Authentication providers can only be deleted if there are no users assigned to it.

To delete a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
In the Manage Providers dialog box, select a provider and click Delete.

Edit

You can update the information related to a user authentication provider.

To edit a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
Select an existing provider.
Click OK.