Adding Agents to Agent Pools

To create an agent pool:

  1. Navigate to Management > Resources.
  2. In the selection box, select Agents / Pools.
  3. Click the Filter Agent Pools filter.
  4. In the list, click the agent pool name to which you want to add agents.
  5. Click the Add Agents button.
  6. Select the agent or agents to add to the pool. Optionally, you can filter the listed agents by entering search text into the text field.
  7. Click Add.