Managing Locks

A running process with a lock, like all active processes, appears with a status of Running. If a locked process takes longer to complete than expected, you can cancel the process, or investigate it fully from the Locks page.

  1. Navigate to Administration > Automation.
  2. In the selection box, select Locks.

    The Locks page lists any locks with the following information:

    Field Description
    Name The name identifies the lock. The displayed name is a concatenation of the component or application name (depending on type) + process name + resource name.
    Type This indicates whether the process creating the lock is a component- or application-type. Locks can only be applied to component or application processes.
    Component/Application This displays the name of the component or application containing the lock. Click the item to display the Components or Applications page.
    Resource/Environment This displays the name of the resource or environment containing the lock. Click the item to display the Resources or Environments page.
    Process This displays the name of the process containing the lock. Click the item to display the process in the process editor.
  3. Resolve the lock by selecting one of the following actions:
    Action Description
    View Request Displays the process log for the process containing the lock. View its details to see the name of the process step causing the lock.
    Release Releases the lock, which enables the associated process to continue processing.

If the Deployment Automation server and or agents go down while a locked process is running, Deployment Automation will automatically restore any interrupted processes along with any locks they might contain once service is restored.