ServiceNow Plugin

ServiceNow provides cloud-based services that automate IT operations.

The ServiceNow Change Management plugin enables Deployment Automation to check approvals and set the state of change requests.

In the Process Editor Available Plugin Steps, navigate to ITSM Process > ServiceNow.

This plugin has the following steps for you to add to your processes:

• Creating a Check Approval State Step
• Creating a Check Change Request Child Task States Step
• Creating a Check Change Request State Step
• Creating a Delete Multiple Rows from CMDB Table Step
• Creating a Delete Row from CMDB Table Step
• Creating an Insert Row into CMDB Table Step
• Creating a Set Change Request State Step
• Creating an Update Task States Step

For information about ServiceNow, see http://www.servicenow.com/.