Interactive Agent Relay Installation

Installation Prerequisites

Before installing an agent relay, ensure that:

Important: If you are installing on a 64-bit Linux system, be aware that the UNIX installers are 32-bit applications, and your system may not support 32-bit applications by default. Before running the installer on a 64-bit Linux system, ensure that the following are installed:
  • Motif: This is usually available by default
  • 32-bit compatibility libraries: C/C++ runtime

To install an agent relay using the interactive installer:

  1. Download the agent relay installation package from the Serena support website,
  2. Expand the compressed installation bundle.
  3. Ensure that the system environment variable JAVA_HOME is set to the correct path for the Java files. For example: JAVA_HOME=C:\Program Files\Serena\common\jre\8.0
  4. Ensure that the system environment variable PATH is set to the correct path for the Java executable. For example: PATH=%PATH%;C:\Program Files\Serena\common\jre\8.0\bin
  5. Open a command prompt and from the expanded agent-relay-install directory, run the installation script.

    For Windows, run:


    For UNIX/Linux platforms, run:

  6. The installation program will prompt you for the Agent Relay Installation Options. Accept any default values suggested by the program, displayed within brackets, by pressing Enter. If two options are given, such as Y/n, the capitalized option is the default value.
After you complete the agent relay installation, continue to Agent Installation.