If you upgrade a server configuration where the agent relays
communicate with the server through network relays, the server cannot
automatically detect the agent relay, and you will need to tell the server
where to find it.
After upgrading an agent relay:
- If the agent relay name appears as an automatically-generated name
with an ID string appended to it and no status information appears, you must
use the Detect Agent Relay option for that agent relay.
- If the agent relay name appears as the correct name of the agent
relay and you can see the status information, you
not use the Detect Agent Relay option.
Note: If you take the server offline and upgrade all agent relays
before bringing the server back online, you may not need to use the
Detect Agent Relay option. This should be used
only if necessary.
To detect an agent relay:
Upgrade your agent relays. See
Upgrading Agent Relays.
Management > Resources.
In the selection box, select
If the agent relay name does not appear as the correct name and
Status field is blank, click the
Relay Action button and then click
Detect Agent Relay.
Enter the requested information as follows:
Remote hostname or IP address the server will use to
connect to the relay
| Remote port used to communicate over JMS protocol
| How long the search should continue before timing
out, in seconds
Save. In the
Relays list, the agent relay should now appear
with its given name.
If the agent relay shows a status of
Offline, in the
Actions column, click
Activate to activate it on this server.
The correct name, status, and other important information should now
appear for the detected agent relay.
Copyright © 2011–2016 Serena Software, Inc. All rights reserved.