Service Manager → Implementation → Serena Service Manager → Common Customizations → Changing the Impact Level Threshold
Impact analysis uses an Impact Level field value to determine how a change item is routed. This value is based on the threshold into which an impact analysis score falls. The thresholds are defined in application variables in SBM Composer, but can be overridden using SBM Application Administrator. The default thresholds follow:
To change the default thresholds:
For details on this feature, refer to 3. RFC Impact Analysis.
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