The CMS Dashboard gives an overview of your existing assets, incidents associated with those assets, and ongoing requests for change.
The CMS Dashboard report is available in the SSM - Configuration Management System snapshot.
Tip: Set the CMS Dashboard report as the home page report for
the CMS application by opening the
CMS application in the
User Workspace,
clicking the
Application Settings icon (
), and choosing the report under
Home Page Report.
), and choosing the report under
Home Page Report.
- Configuration Items by Type gives an overview of the distribution of assets that you have across your company.
- Configuration Items with non-Baseline States
shows a breakdown of all active CIs (that is, CIs that are not in the
Baseline Pending,
Active Baseline, or
Inactive Baseline states).
Note: This report does not include service CIs, which are high-level categories of individual CIs.
- Unresolved Incidents by Configuration Item shows the open active incidents broken down by CI asset. This gives you a high-level perspective of how many incidents are being raised against each CI item, enabling you to see problem areas that should be investigated or changed. If this report does not appear, edit the CMS Dashboard report and add it.