Troubleshooting the Common Log Viewer

If you do not see any messages in the Common Log Viewer, or if you see only error messages when you expect other levels as well, check for the following:

• Did you turn on Debug Logging for the applications and orchestrations that contain the workflows you want to debug?
• Have you run the process app since you turned on Debug Logging?
• Did you click the Refresh button after you ran the process app?
• Is the Message timeframe setting in the Message Filter dialog box Since last publish, or were the messages generated within the specified range?
• If the process app contains an asynchronous orchestration workflow, did you wait for it to run?
• If the process app contains an orchestration workflow that is invoked by external events, did you send the correct authentication credentials, such as user ID and password?