Tutorial: Submitting Multiple Primary Items

This example shows how to submit multiple primary items based on a single transition action. You will create a workflow and configure it so users create two items in two separate projects when a third item is submitted. In this example, the three items are linked together, but no parent/child or principal/subtask relationship is established, and the items move independently through their workflows.

1. Configure the transitions in the Software Issues workflow:
   1. Click the Submit Defect transition.
   2. In the transition Property Editor, on the Options tab, select the Quick Transition check box.
   3. Click the Submit Enhancement transition.
   4. In the transition Property Editor, on the Options tab, select the Quick Transition check box.
   5. Save the process app.
2. Configure the transitions in the Product Development workflow:
   1. Click the Defect Post transition.
   2. In the transition Property Editor, on the Options tab, select the Quick Transition and Hide transition button on state form check boxes.
   3. On the Post Options tab, in the Use submit transition list, select Software Issues : Submit Defect.
   4. Still on the Post Options tab, In the Item Link Type list, select 2-Way, no triggers.
   5. Click the Post Enhancement transition.
   6. In the transition Property Editor, on the Options tab, select the Quick Transition and Hide transition button on state form check boxes.
   7. On the Post Options tab, in the Use submit transition list, select Software Issues : Submit Enhancement.
   8. Still on the Post Options tab, in the Item Link Type list, select 2-Way, no triggers.
3. Create actions to allow multiple submissions:
   1. In the Product Development workflow, right-click the Submit transition, and then select Show Actions.
   2. In the transition Property Editor, on the Actions tab, click New. The Action Wizard opens.
   3. Select Transition, and then click Next.
   4. Select This Item, and then click Next.
   5. Select Unconditionally, and then click Next.
   6. Select Product Development:Defect Post([Any])->([Any]) and then click Finish.
   7. In the transition Property Editor, on the Actions tab, click New again.
   8. In the Action Wizard, repeat steps c, d, and e.
   9. Select Product Development:Enhancement Post([Any])->([Any]) and then click Finish.
4. Deploy the process app.
5. In SBM Application Administrator, add two subprojects to the Software Issues project.
   1. On the Projects tab, select Software Issues Project.
   2. Click Add.
   3. In the Add Project dialog box, type Defects in the Project Name box.
   4. Repeat steps b and c, except type Enhancements in the Project Name box.
6. Still in Application Administrator, edit the Post transitions in the Product Development project.
   1. On the Projects tab, select Product Development Project.
   2. Click Edit.
   3. In the Edit Project dialog box, click the Transitions tab.
   4. Select the Defect Post transition, and then click Edit.
   5. In the Edit Transition dialog box, select the Override check box above the Post Item Project box.
   6. Select Defects under Software Issues Project, and then click OK.
   7. Repeat steps d, e, and f, except select the Enhancement Post transition, and select Enhancements under Software Issues Project.
7. Test the process app:
   1. In SBM Work Center, submit an issue into the Product Development project. The Attachments and Change History sections indicate that when you submitted issue 000225, issues 000226 and 000227 were automatically submitted. Issue 000226 was submitted into the Defects project, and issue 000227 was submitted into the Enhancements project.