Runtime Statistics

On the Runtime Statistics tab, you can view reports that provide run-time statistics for applications, orchestrations, and SBM reports for a given date range. Within that date range, you can display results in various time increments:

Use the Hourly view to display the peak usage period for a given day. Up to 7 days of data can be displayed using the hourly option.
Use the Daily, Weekly, and Monthly views to display peak usage over a greater time period. Up to 1 month of data can be displayed for the daily option; up to 1 year can be displayed for the weekly option.

Note: Viewing statistics for applications, orchestrations, and reports consumes database and SBM system resources. To avoid unnecessary system loading during work-hours, you can do the following:

View statistics primarily off-hours. However, viewing statistics for shorter intervals (Show By: hourly or daily) has a smaller impact on system resources and can usually be performed any time.
Clear the Auto Reload check box to prevent the graph from loading when any settings are changed, and use the Reload button to manually load the graph when necessary. This setting is persistent across all of the statistics and is saved in the browser cache.

Key Benefits

View and track application usage to help you determine which applications are most popular.
View statistics related to orchestration usage and the duration of executed orchestrations.
View statistics on report usage and track the duration of reports that users are running.
View a summary of report usage to help you determine which reports are popular or which are seldom used.

Applications

In the Applications tab, select a Report Type, select a specific application, filter by user, and then apply a date range and time increment.

The following Report Types are available for applications:

Total access count – Displays the number of times items are viewed, updated, or submitted in the specified time period.
Total usage duration – Displays the total time a user (or users) spent working on items in an application in the specified time period.
Total active users count – Displays the total number of distinct active users in the specified time period.
Most active applications by access count – Select this report and enter a number to view the most popular applications in terms of access count in the specified time period.
Most active applications by usage duration – Select this report and enter a number to view the most popular applications in terms of total usage duration in the specified time period.
Most active users by access count – Select this report and enter a number to view the most active users for an application in terms of access count in the specified time period.
Most active users by usage duration – Select this report and enter a number to display the most active users in an application in terms of total usage duration in the specified time period.

Note the following additional information:

Hover your mouse over any part of the graph line to view more detailed information including the date, time, and count or duration.
To compare usage across your different applications, run the report once for each separate application that you have, and then compare the results that are displayed.
By default, the system aggregates application usage data every hour. Each report displays up-to-date aggregated usage for the current hour, day, week, and month. To change the default aggregation period or disable it completely, refer to the steps in solution S142431.
By default, the system automatically purges application statistics that are older than a year. To change this purge interval, or to manually purge all statistics or statistics during a specified date range, click Clear History.

Orchestrations

In the Orchestrations tab, select a Report Type, select a specific orchestration (or All orchestrations), filter by product (which is typically the same as an application name) or user, and then apply a date range and time increment.

The following Report Types are available for orchestrations:

Total execution count – Displays the total number of orchestrations that were executed in the specified time period.
Total execution duration – Displays the total time it took (in seconds) for orchestration execution to complete in the specified time period.
Total active users count – Displays the total number of distinct users that ran orchestrations in the specified time period.
Top products for orchestrations by execution count – Select this report and enter a number to view the products with the highest orchestration execution count in the specified time period.
Top products for orchestrations by execution duration – Select this report and enter a number to view the products with the highest orchestration execution duration in the specified time period.
Most active orchestrations by execution count – Select this report and enter a number to view the most popular orchestrations in terms of access count in the specified time period.
Most active orchestrations by usage duration – Select this report and enter a number to view the most popular orchestrations in terms of total usage duration in the specified time period.
Most active users by execution count – Select this report and enter a number to view the most active users in terms of orchestration execution count in the specified time period.
Most active users by execution duration – Select this report and enter a number to view the most active users in terms of total orchestration execution duration in the specified time period.

Note the following additional information:

Hover your mouse over any part of the graph line to view more detailed information including the date, time, and count or duration.
To compare orchestration usage, run the report once for each separate orchestration that you have, and then compare the results that are displayed.
For details on disabling logging for orchestration statistics or for help with migrating existing Event Manager data into the statistics table, refer to solution S141958.
By default, the system automatically purges orchestration statistics that are older than a year. To change this purge interval, or to manually purge all statistics or statistics during a specified date range, click Clear History.

Reports Graph

In the Reports Graph tab, select a Report Type, select a report (or All reports), filter by application or user, and then apply a date range and time increment.

The following Report Types are available for reports:

Total run count – Displays the total number of times all reports were run in the specified time period.
Total report duration – Displays the total time it took for all reports to complete in the specified time period.
Total run count by distinct user – Displays the total report run count for distinct users in the specified time period.
Top applications for reports by run count – Displays the applications with the highest report run count in the specified time period.
Top applications for reports by report duration – Displays the applications with the highest report duration in the specified time period.
Most active reports by run count – Displays the most popular reports in terms of run count in the specified time period.
Most active reports by report duration – Displays the most popular reports in terms of total report duration in the specified time period.
Most active users by run count – Displays the most active users in terms of report run count in the specified time period.
Most active users by report duration – Displays the most active users in terms of total report duration in the specified time period.
Most active reports for application by run count – Displays the most popular reports for an application in terms of run count in the specified time period.
Most active reports for application by report duration – Displays the most popular reports for an application in terms of total report duration in the specified time period.
Most active reports for user by run count – Displays the most popular reports for a user in terms of run count in the specified time period.
Most active reports for user by report duration – Displays the most popular reports for a user in terms of total report duration in the specified time period.

Note the following additional information:

Hover your mouse over any part of the graph line to view more detailed information including the date, time, and count or duration.
To compare report usage, run a statistical report once for each end user report, and then compare the results that are displayed.
By default, the system automatically purges report statistics that are older than a year. To change this purge interval, or to manually purge all statistics or statistics during a specified date range, click Clear History.

Reports Table

In the Reports Table tab, you can view a summary reports that were or were not executed within a specified time period. You can filter the reports in the table by application, report, or by user (to view the report count for specific user).

Review report statistics to determine:

How often or seldom reports are executed. Consider deleting reports that are not used often or have not been executed in a while.
Which reports are executed most often and how long they take to finish.
Which reports are run so often that they should be added as widgets on a dashboard view in Work Center.

Note the following:

In the Name column, click on a report name to preview the report. Note that by previewing the report, you will alter the current statistics related to the report's execution.
For executed reports, you can sort by the average run time and execution count. This is quick way to identify reports that take the longest amount of time to execute and which reports are executed most often.
Use the search field to find reports in the table by name.