Work Center
provides system views for the global context (All) and
for each application and application group.
Note: System views for solutions, such as
Release Control
and
Service Support Manager,
may differ from that of system views for custom applications and application
groups.
The following system views are available:
- My Dashboard
Shows tips for using the dashboard. You can replace these tips
with widgets that contain reports, condensed activity views, or external Web
pages.
- All users in your system will see the same content for the
global context (All), so choose content that applies to
a broad set of user privileges.
- Users cannot remove widgets, but they can and add and
reorganize their own dashboard widgets.
- Users with the Remote Administration privilege can edit the
My Dashboard view, click the
System View button, and then change the
name and description. After you save your changes, run the view to add widgets
to the system view.
- My Activity
Shows the "All Items I Own (Primary)" system feed.
- Users cannot remove feeds added to the
My Activity system view, but they can add feeds.
- Users with the Remote Administration privilege can edit the
My Dashboard view, click the
System View button, and then change the
name, description, or settings.
- Changes made to the
My Activity system view impact all users.
- My Calendar
Has no default feeds. You can add public calendar feeds or leave
this task to users, who can create and add their own calendar feeds.
- Users cannot remove feeds added to the
My Calendar system view, but they can add feeds.
- Users with the Remote Administration privilege can edit the
My Calendar view, click the
System View button, and then change the
name, description, or settings.
- Changes made to the
My Calendar system view impact all users.
- My Kanban
A default Kanban board in which columns are mapped to states in
the workflow. Created automatically for each application. Each
My Kanban view uses a default work item feed that returns
all items you own and items that you co-own with other users.
- The
My Kanban view is not available in the global context
(All) or for application groups.
- Users cannot add or remove feeds from the
My Kanban system views.
- Users with the Remote Administration privilege can change
settings on each tab in the wizard.
- This means administrators can change the default column
mapping as needed. For example, an administrator might remove columns that were
added for states that are not used often.
- Administrators cannot change the name of the
My Kanban view, but they can use the
Save As option to create a copy of the
view with a new name.
- Note that if a process app is redeployed after changes are
made to the workflow, the
My Kanban system view is recreated.
- Other users can use the
Save As option to save the
My Kanban board as a new Kanban board, and then modify the
new board and mapping as needed.
When a process app is deployed, the system performs an analysis of
the workflow to determine the optimal mapping of workflow states to columns in
the Kanban board. In general, when the analysis is performed three basic
criteria are followed in order to determine which columns are created from the
states in the workflow:
- In a Kanban board, progress is tracked from left to right.
Therefore, successive states in a workflow are mapped from left to right on the
Kanban board. If the workflow contains a returned state in which the item can
move back in the sequence, the Kanban board will support moving cards from
right to left.
- The distance between the columns that are generated should be
as minimal as possible according to the workflow. In other words, the first
state in the workflow and the second state in the workflow should result in
adjacent columns in the Kanban board.
- When moving cards from left to right, the number of possible
transitions that are available should be minimal (and ideally, there is only
one transition available for a given card). This results in a reduced number of
columns on the Kanban board because multiple states will be mapped to a single
column in order to always present the fewest number of available transitions.