Managing Users, Roles, and Groups → About User Import → Importing Users and Groups From LDAP → Importing Contacts From LDAP
When you import Contact records, uniqueness is determined by the specified equality key.
Also, if you have added the Active/Inactive optional system field to your Contacts table, be sure that its default value is set to Active. If not, Contact records imported from LDAP are not visible in SBM. Also, if your Contacts table contains required fields, set default values for these fields so that contacts imported from LDAP are guaranteed to have values.
To import contacts from LDAP:
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