Viewing Archived Items

Before users can view archived items, they must be granted the View All Archived Items privilege for the projects in which you want them to view archived inactive primary items.
Note: Once a project is deleted from the hierarchy, users can no longer view archived items in that project.

To view archived primary items in the SBM User Workspace:

  1. Select the Application tab for the application that contains archived items, and then click Search in the Navigation pane.
  2. Click Advanced Search. The Advanced Search page opens in the Content pane.
  3. Select the Archive table from the Search in Table list located at the bottom of the page. For example, select Issues Archive to find archived issues.
  4. Select the remaining search criteria, such as project and keywords.
  5. Click Search to display the results of the search. The Item List pane displays a list of archived items matching your search criteria. Click an item link and detailed information about the item appears in the Item Details pane.
When users view detailed information about an archived item, most of the item's information, such as fields, notes, and attachments display as when viewing an active item's information. However, the following information does not display: