Quality Assurance managers and testers seek to keep track of new
features, incoming defects, tested defects, and trends.
The report types that the quality assurance teams find most useful are
Listing reports, Distribution reports, and Trend reports.
- Distribution reports give a visual
representation of the status of current items, allowing quality assurance
managers to quickly ascertain how items are distributed among the QA team
members or in how they appear in current states.
Trend reports allow managers to see the rate at
which items are being opened and closed, which helps them to ensure that scope
of the project is not growing beyond the team's ability to reach their goal. A
commonly used Trend report type is Open and Completed, which shows the rate at
which items are coming in and being closed.
Listing reports allow testers to search and
display lists of items. This lets you see the particular items that are
assigned to tester, in a particular state or related to a particular functional
reports show how long items have remained in a particular state,
which allows managers to ensure that items are being addressed and tested in a
timely manner after they are assigned to QA. A commonly used Duration report is
the Elapsed Time report.
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