Getting Started with the SBM User Workspace → Navigating the SBM User Workspace → Parts of the SBM User Workspace → About the Navigation Pane → Knowledge Base View
The Knowledge Base view typically contains records from the Problems tables. Other items can be stored in Knowledge Base folders, however. For details, refer to About the SBM Knowledge Base.
|View Folder Content||Displays any links at the root of the
Knowledge Base view in the content pane.
You must first click the
Select Top Folder icon before clicking
View Folder Content icon.
Note: Selecting any other folder automatically causes its links to appear in the content pane.
|Select Top Folder||Selects the root of the Knowledge Base view. You can then view links at this location.|
|Refresh Folder||Reloads the
Knowledge Base view.
Note: If the Auto Requery check box is selected in your user profile, the navigation pane automatically refreshes every time an item is added or removed from a folder.
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