Overview

This document describes how to use the SBM JSON API, a product of Serena Software, Inc. SBM is a Web-architected change request and process management solution that empowers application development teams to improve communication and development processes across the enterprise.

The SBM JSON API provides a set of RESTful services that enable you to perform CRUD (create, read, update, and delete) operations against SBM items via GET and POST calls.

For example:

Audience and Scope

This document is intended for experienced developers interested in integrating their products with SBM.

Important: Support for development efforts writing REST Web services is provided by Professional Services. Questions regarding use of API functions as documented in the following sections are handled by customer support.