Administrative Utilities → About Record Locks → Removing Record Locks
Record locks prevent multiple users from updating a primary or auxiliary item at the same time. You can remove record locks on individual items as needed. Typically, record locks only need to be removed when a user does not exit the form properly. For details on record locks, refer to About Record Locks.
Select the Display locking user name to requesting user check box to display the user name of the user who established the record lock to users who attempt to update or transition the locked item.
Managed administrators can remove record locks for items in tables they can administer if locks were established by users the administrator has privileges to manage.
To remove record locks:
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