Administrative Utilities → About Channels
Notification Channels enable you to send SBM notifications to your users through different messaging mediums in addition to standard e-mail. This means you can notify users not only through e-mail, but also through other mediums such as instant message (IM), social networks, and short message service (SMS).
(On-premise only) – You must register one or more plugins in SBM Configurator before you can create new channels. For details registering notification server plugins, see the SBM Installation and Configuration Guide.
After you successfully create a channel, you can select the channel when you add or edit a notification. For details on using channels with notifications, refer to General Notification Settings.
Copyright © 2007–2016 Serena Software, Inc. All rights reserved.