Quality Assurance Reports

The report types that the quality assurance teams find most useful are Listing reports, Distribution reports, and Trend reports.

• Distribution reports give a visual representation of the status of current items, allowing quality assurance managers to quickly ascertain how items are distributed among the QA team members or in how they appear in current states.
• Trend reports allow managers to see the rate at which items are being opened and closed, which helps them to ensure that scope of the project is not growing beyond the team's ability to reach their goal. A commonly used Trend report type is Open and Completed, which shows the rate at which items are coming in and being closed.
• Listing reports allow testers to search and display lists of items. This lets you see the particular items that are assigned to tester, in a particular state or related to a particular functional area.
• Duration reports show how long items have remained in a particular state, which allows managers to ensure that items are being addressed and tested in a timely manner after they are assigned to QA. A commonly used Duration report is the Elapsed Time report.