This document describes how to use the SBM Application Engine Web Services API, a product of Serena Software, Inc.. SBM is a Web-architected change request and process management solution that empowers application development teams to improve communication and development processes across the enterprise.

Through the Web services API, you can develop integrations with SBM that create, read, update, and delete primary and auxiliary items within SBM. The Web services API also returns details for states, transitions, projects, tables, fields, users, applications and more.

Audience and Scope

This manual is intended for experienced developers interested in integrating their products with SBM.

Important: Support for development efforts writing Web services is provided by Professional Services. Questions regarding use of Web services operations in orchestration processes as documented are handled by customer support.