SBM Orchestration Guide → Raising External Events
External events can be used to link a wide range of products to orchestration workflows. This allows you to enable Web service applications, in both on-premise and on-demand environments, to work with Serena Business Manager.
To raise and handle external events requires the creation of a custom event definition and mapping it to your orchestration workflow.
The following topics describe how to create, import, and map the event definition to generate your external events:
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