Raising External Events

Important: These instructions are intended for experienced software developers/integrators who are familiar with the SOAP standard and Extensible Markup Language (XML) and who have expert knowledge of the Web Service Description Language (WSDL) and of creating Web services. A working knowledge of SBM is also required.

External events can be used to link a wide range of products to orchestration workflows. This allows you to enable Web service applications, in both on-premise and on-demand environments, to work with Serena Business Manager.

To raise and handle external events requires the creation of a custom event definition and mapping it to your orchestration workflow.

Note: Information about is SBM Web services is provided in the SBM Web Services Developer's Guide, which is included with the product.

The following topics describe how to create, import, and map the event definition to generate your external events: