Use the
Mailbox Mapping page to map fields in the incoming
e-mail message to fields in your project.
Note: The settings on this page apply only to user e-mail submissions.
For information regarding XML e-mail submissions, refer to
Using XML E-mail Submission.
The following options are available on the
Mailbox Mapping page:
- Mapping From
Lists header fields from the e-mail message. Drag compatible fields
in this list to the
Mail Header Name column in the
Mapping To (Project) list.
- Mapping To (Project)
Lists the fields available for mapping. Double-click a field in the
list to remove the mapping.
Tip: For best results, verify that no fields in e-mail submit
transition are set as required. Required fields must be mapped or e-mail
submissions will fail. Auto fields, such as
Submit Date, do not need to be mapped because these fields are
automatically populated by the system.
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