As time goes on, the number of notifications in your system may grow and
it may be difficult to locate specific notifications or rules.
SBM
offers several ways to search for them.
Note: Notification searches are dependent on the workflow or auxiliary
table related to the notification. You must first select the workflow or
auxiliary table related to a notification before you can search for the
notification by name. Searches are case-insensitive.
- To find notifications in applications:
- In the
Notifications view, select the
Workflow Name
icon () located next to the
Search box.
- Type the name of the workflow, and then select it in the results
list.
- Select the
Notification Name icon ().
- Search for the notification by name.
- Select the notification in the results list, and then click
Details to open and edit it.
- To find notifications in auxiliary tables:
- In the
Notifications view, select
Auxiliary Tables at the bottom of the left
pane.
- Select the table that contains the notification.
- With the table selected, search for the notification by name.
- Select the notification in the results list, and then click
Details to open and edit it.
- To find rules from within a notification:
- Select a notification, and then click
Details.
- On the
General page, search for a rule by name in the
When box.
- Click the
Search icon.
- Select a rule from the list.
Note: Only rules applicable to the notification's workflow or table
are returned.
- To find rules from the Notifications view:
- In the
Notifications view, select
Rules.
- To find rules for applications, select the
Workflow Name
icon () located next to the
Search box.
- Type the name of the workflow, and then select it in the results
list.
Note: To search for a rule in an auxiliary table, first select the
specific table.
- Select the
Rule Name
icon (), and then search for the rule by name.
- Select the rule in the results list, and then click
Details to open and edit it.
- To find which notifications use a specific rule:
- In
Rules view, search for the rule you need.
- Select the rule. The related notifications are listed in the
bottom pane.
- Double-click a notification to open and edit it.
- To find notifications sent as escalations:
One notification can send another notification if action
has not been taken on an item. The subsequent notification sent is referred to
as an escalation notification.
When you select an escalation notification in the
Notifications list, the orignial notification
on which escalation is based is listed in the
Related Notifications
list.
- To find notifications that do not have subscribers:
In the
Notifications view with a list of notifications
visible, change the
All filter to
No Subscribers.
- To find rules that are not assigned to notifications:
In
Rules view, change the
All filter to
Not Used.
Copyright © 2007–2016 Serena Software, Inc. All rights reserved.