Transition Types

SBM provides a variety of transition types that serve different purposes and provide unique functionality. Regular transitions are the simplest and most common type of transition because they move items from one state to another.

Other transition types allow users to copy primary items from one project to another, "post" items from projects in one table to projects in another, and to create subtasks from a principal primary item. These transition types include:

Post
Enables users to submit into a different project a new item from the item with which they are currently working. The posted item receives a new Item ID and follows the workflow of the project it is posted into.
Copy
Enables users to copy items into the same or a different project within the same application.
Subtask
Enables users to create an item that is associated with a principal task. Subtasks are typically used when a set of smaller tasks need to be worked on before a larger task, or principal task, can continue its progress in the application workflow.
Update
Enables users to update data in an item at a particular state in the workflow. The item does not move to another state, but data can be updated.
Delete
Enables users with correct privileges to delete an item at a particular state in the workflow.
Publish
(On-premise only.) Enables users to quickly publish problems and resolutions pertaining to primary items to the SBM Knowledge Base.
External Post
(On-premise only.) - Used for cross-database posting, which enables users to post items from one SBM database to another. For details, refer to SBM System Administrator Guide.

For details on using the various transition types, refer to the SBM Composer Guide.