Mailbox Configuration Settings

Use Mailbox settings to configure mailboxes used for e-mail submissions and cross-database posting.

The following options are available on the Mailbox Settings page for projects that are enabled to allow submissions:

• Account Settings
  • Mailbox E-mail Address

    Type the full e-mail address of the account.

  • Login Name

    Enter the login or user name of the mailbox account that will be used for e-mail submission.

  • Mailbox Password

    Type the password for the e-mail address, and then verify it. Users submitting items do not need to know this password.

• Submission Options
  • Allow External Postings

    Select this check box to allow submissions from external SBM databases. (On-premise only.)

  • Allow External Post Updates

    Select this check box to allow updates from external SBM databases to be submitted through this mailbox. This check box must be selected if items in the current system will be posted to an external SBM database. (On-premise only.)

• Response Options
  • Project for Submission

    If you are adding or editing a mailbox for a specific project, the project name is indicated here.

    If you are adding or editing a mailbox from the global Mailbox page, navigate to the project you want to use for this mailbox.

  • Use confirmation template

    Select this check box to send users a confirmation e-mail message for successful submissions, and then select an e-mail template from the list.

  • Use error template

    Select this check box to send users an e-mail message for failed submissions, and then select an e-mail template from the list.

    Note: You can also choose to edit the existing template or add a new one. For details, refer to Working with E-mail Submission Templates.
  • Template Reply Address

    Type an e-mail address that should appear in the From address field for confirmations and error messages. User replies to confirmations and error messages will be sent to this address.

• Mail Mappings

  Once a project is selected for a mailbox, you can map fields in incoming messages to fields in the project. For details, refer to Mailbox Field Mapping.