Managing Notifications → Notification Settings → The Notifications View → Notification Subscriptions
The Subscriptions page enables you to subscribe users and group members to notifications and escalations.
First, select the following options to filter the list:
Select users or groups to change the list of potential subscribers to users or groups.
Select this check box to add users and groups with external product access to the list.
Select this check box to add users and groups with occasional product access to the list.
If the Users option is selected, search for users to subscribe to the notification. If the Groups groups option is selected, search for groups to subscribe members to the notification. Searches are case-insensitive.
Select an associated channel. If you add one or more user channels to the notification, select a channel in the drop-down list and manage the subscriptions for that channel. You manage subscriptions for e-mail messages separately from messages that are sent through user channels.
Always deliver a notification to selected users or groups. Users or group members cannot unsubscribe from these notifications.
Enables users or group members to subscribe to the notification in their user profile. Selected users and groups can also subscribe to Item Notifications, which are available in the Actions list for individual items.
Copyright © 2007–2015 Serena Software, Inc. All rights reserved.