Installing and Configuring SSM

Before you install SSM, complete the tasks described in Getting Started.

To install and configure SSM:

  1. Install and configure SBM 11.4 or higher as described in the SBM Installation and Configuration Guide.
  2. Close SBM Configurator on all servers if it is open.
  3. Run the SSM installer on the server or servers that host the following SBM components:
    • SBM Application Engine
    • SBM Application Repository
    • SBM Common Services
    The "Welcome to the Install Wizard" message appears. Click Next to continue.
  4. Accept the license agreement. Click Next to continue.
  5. Choose the destination folder. This directory temporarily stores files before they are copied into the appropriate folders inside the SBM installation directory for use by the SBM Server.
    Note: You cannot choose to install in the same directory as your existing SBM installation.
    Click Next to continue.
  6. The installer detects which SBM components are currently installed on the server. A message appears if any of the required SBM components are not detected on the server. Click Install.
  7. Allow the install to complete, and then click Configure to launch SBM Configurator.
  8. In SBM Configurator, click Apply. This updates various configuration files on the server and prepares the system for use.
  9. Confirm that the following services are running on the Manage Services tab:
    • World Wide Web Publishing Service (this is the IIS service that appears on the server that hosts SBM Application Engine)
    • SBM Tomcat
    • Notification Server (on the server that hosts SBM Mail Services, select Enable Notification Server on the Mail Services tab if the service does not appear)
  10. Access SBM Work Center using the following URL:
    Important: Accessing Work Center immediately after SBM Configurator is an important part of the installation and configuration process. This enables SBM Application Engine to import the SRC framework files.
    When Work Center is accessed for the first time after the install is complete, the loading time will be longer than normal, which may cause a timeout to occur. This is due to the server loading data associated with the new solutions. The slow loading time is a onetime occurrence.

Continue setting up SSM by importing the solution files in Application Repository as described in Importing the Solutions.

Important: If you are upgrading from a previous version and you want to preserve modifications you have made to existing process apps, see the SSM On-Premise Upgrade Guide for steps to preserve your changes before you promote new versions of the process apps. Promoting the new snapshots overlays any existing modifications that you have made to your existing workflows.