Change Management Dashboards

Change Dashboard

Alerts change management staff to emergency RFCs and how long other RFCs have been active. It includes the following reports.

Risk Dashboard

Alerts the Change Management team to the risk of upcoming RFCs. The reports on the dashboard use the Risk Analysis survey and the Risk Calculator to determine the risk of the changes, and include the following reports.

Change Implementer Dashboard

Provides easy visibility into problems waiting in a queue and problems for which they are the primary owner or a secondary owner. It supports the Group Queues feature, and includes the following reports:

Change Manager Dashboard

Enables managers to quickly see changes they are responsible for.
  • Changes Requiring My Action shows changes that need action from the change manager who is currently logged in.
  • Change Manager Distribution shows all changes across all states for the change manager who is currently logged in.