Overview → Welcome to Serena Service Manager → Getting Help
Aside from this document, Service Manager provides additional guidance for configuring and using this product.
Every Serena-provided solution that is powered by SBM includes end-user help that you can customize to suit your needs. End-user help is added to solution design elements in SBM Composer, deployed as part of the solution, and shown to users as they work with items at runtime.
For details, refer to the SBM Composer Guide or SBM Composer online help.
Visit the Documentation Center for the most current documentation for Serena products and solutions, along with an extensive documentation archive.
The support site at http://www.serena.com/support provides an extensive, searchable Knowledgebase and other information about Serena products.
You must have a serena.com user account to view items in the Knowledgebase. Register for a free account if you do not have already have one.
Visit the Serena User Forums to interact with other users and learn more about using our products.
You can view and search for information, but you must create and log in to a forum account to respond to articles and interact with other users.
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