Concepts and Processes → Process Apps Overview → Service Management Process Apps → Incident Management → Incident Management Overview → 6. Incident Reporting
In addition to the preconfigured reports that are included with Service Manager, you can create a variety of reports in SBM to track your incidents.
You can also combine reports to create a dashboard or multi-view report like the one created for the Incident Management launch page (Incident Management Dashboards).
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