Installation and Configuration → Configuring Serena Service Manager
After the installer is finished, you must launch SBM Configurator, configure your SLA load level in the Service Manager tab, and then click Apply to finish the installation and configuration process. When you click Apply, SBM Configurator updates various configuration files on the server and prepares the system for use (however, you must still import solution files and complete the remaining tasks described in this guide before the process apps are ready for use by your users).
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