Change Management Roles

The following roles (or actors) are available in the Change Management process app.

Note: Users should be assigned to these roles in the Change Management and Change Proposal Management projects.
Adviser - This role is intended for members of the Change Advisory and Emergency Change Advisory boards.
Manager - This role ensures that standard procedures for change are followed. Other duties include:
Implementer - This role is for change management staff who are responsible for implementing the change. Other duties include:

Requester - This role is for the users who will submit RFCs, providing the necessary details to the change implementers.

Administrator - This role is responsible for administering the Change Management process app, such as assigning users to roles or fixing SBM issues.