Custom Form Actions

Service Manager process apps include special custom form actions. They appear in the Actions tab of the form Property Editor in SBM Composer when you create statements for events, conditions, and actions.

The custom form actions include:

• Events
  • execute immediately: Executes the action immediately when the form begins to load, instead of waiting for it to load completely.

• Conditions
  • an SOO process application is deployed: Checks whether the selected process app has been deployed.
  • this form is zoomed/not zoomed: Checks whether the form is in a zoomed view, such as when it is viewed from a multi-view report.
  • this form is in a shell: Checks whether the form is loaded from a shell, such as Request Center.
  • current user is in a Multi-User field: Checks whether the current user is included in the selected Multi-User field.
  • format and compare two date fields: Formats two "Date only" Date/Time fields and then compares their values. You can check whether one is later than the other, or whether one is the same as or later than the other. If one of the fields is empty, the condition will evaluate to true.

• Actions
  • do SOO form formatting: Detects the type of form that is displayed (state or transition) and applies the standard formatting for that type of form. This includes hiding the standard transition button bar on state forms.
  • initialize SOO utils: Pre-loads the SOO utility JavaScript and CSS files. By default, they are loaded on first use.
  • add more actions widget to an action control: Links the More Actions menu to the selected action control. Also adds the transitions hidden by the do SOO form formatting action to the More Actions menu.
  • format a tab with new tab style: Applies either the grey bar or the wizard tab style to the selected tab control.
  • toggle sidebar control: Displays a control that the user can use to toggle whether the sidebar is shown or hidden.
  • collapse sidebar control: Collapses the sidebar so it is hidden, with no control for the user to show it.
  • expand sidebar control: Expands the sidebar so it is shown, with no control for the user to hide it.
  • add/remove current user to/from a Multi-User field: Adds the current user to or removes the current user from the selected Multi-User field.