Troubleshooting Plugin Configuration Issues

If you have issues with plugin configuration, one of the following may be the problem.

Cannot access information in associated collections after configuring plugins

Some things to check for if you cannot access information in collections such as deployment units, deployment tasks, or requests after configuring plugins.

Cannot save plugin configurations with WEBDAV enabled

You must ensure that WebDAV is removed from IIS on the application environment server that hosts Release Control. You cannot save plugin configurations if WEBDAV is enabled.

To remove WebDAV:

  1. Select the Web site in IIS.
  2. Edit the Handler Mappings and remove WebDAV.
  3. Navigate back to the Web site Home page.
  4. Edit the Modules and remove the WebDAVModule.

For more information, see the plugin documentation on the Documentation Center.