Troubleshooting the Deployment Log

If you do not see the deployment log under the deployment paths in your release packages, or if it is incomplete, do the following:

• Ensure that you have followed the promotion instructions exactly as documented for the Release Package process app snapshot. Refer to Promoting the Snapshots.
• Ensure that you have the proper privileges to access the Deployment Log table. Refer to Creating Groups and Assigning Roles and Privileges.
• If the wrong database is connected, the promotion of the Release Package will fail with an error about the Deployment Log for Release Packages report. To resolve this, on the SBM Application Engine server, open SBM System Administrator and verify the database connection. Ensure that the database you are promoting to is connected. Close SBM System Administrator once you verify that the correct database is connected, and then try promoting the Release Package snapshot again.
• If you still do not see the report, create the report as follows:
  1. Open Release Control in the standard SBM shell.
  2. Create a listing report using the following settings:
     • Content, Report Item Type: Deployment Log
     • Content, Select Columns to Display: All
     • Search Filter, Use Basic Conditions: Release Package Id contains (Query At Runtime)
     • Sorting, Sort by: Start Time, Ascending
  3. Save the report as follows:
     • Title: Deployment Log for Release Package
     • Privilege Category: Guest
     • Reference Name: RLM.DeploymentLog_Release Package