Demote requests in order to move them to a lower stage in the Global Stage Lifecycle, and optionally, have the item files deployed to the associated area(s). Demoting a request demotes item revisions related In response to the request, and optionally, any child requests.
PRIVILEGES
Demote a request to the next stage in the GSL (REQUEST_DEMOTE_NEXTSTAGE).
Demote a request to any stage in the GSL (REQUEST_DEMOTE_ANYSTAGE).
To deploy demoted requests to a non-default area, you need the Deploy a request (REQUEST_DEPLOY) privilege for the area to which you want to deploy.
To demote requests:
Do one of the following:
a On the My Current Project tab or Requests tab, select one or more requests.
b Click the More button and select Demote.
OR
a On the Deployment tab, select the History tab, and select one or more request promote events.
b Click the Demote button.
On the first page of the Demote Wizard:
Select the To stage to which you want to demote the request(s)
If you want the item files to be deployed to the area(s) associated with the To stage, select Perform deployment.
Optionally enter some text in the Reason for demotion field.
Click Next.
Optionally, on the Deploy to Areas page:
If you want the deployments to be queued immediately, select as soon as possible.
If you want the deployments to be scheduled for a particular time, select at specified time, and use the date picker to select a date and time.
Under Area(s) for deployment, select the area(s) to which you want to deploy.
Unless you have the necessary privilege, you will not be able to select any areas other than the default area(s) or deselect any default areas.
Click Next.
A Summary page is displayed informing you of the actions to be carried out.
Click Finish.
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