Delegating Requests (Drag and Drop)

1. Select the requests that you want to delegate (CTRL-click to select multiple requests).

NOTE: You can delegate multiple requests at the same time if they are of the same type and belong to the same product catalog.

2. Drag the selected requests to Dimensions Explorer and drop them on the user that you want to delegate them to. The Delegate to User dialog box appears.

3. Select the capability to assign to the user for this request:

• Leader: Sole responsibility for the request.

• Primary: Primary responsibility for the request.

• Secondary: Acts as a backup to the primary role.

4. Select the roles to assign the user.

5. To also delegate any related items, select the Delegate related items check box.

6. Click OK.