Creating Custom Request Lists

You can create a request list to store a list of requests that meet specific criteria, for example all requests that include a particular keyword in their titles, or that share a common status.

To create a request list:

  1. In the Requests view, right-click the Request Lists node and select Find Requests.

  2. In the Select Request dialog, enter search criteria such as title keywords, type, status, originator, and created and updated date ranges. Click Next to display all requests that meet your criteria.

  3. On the new screen, select the requests you wish to include in the request list and click Finish.