Filtering Requests

Purpose

Filter requests to limit the list of requests in the Requests tabs to the ones you want to view.

PRIVILEGES  No privileges required.

To filter requests:

In the Requests tab, on the Filter list located at the top right of the content pane, do one of the following:

To create a filter:

  1. On the Requests tab, from the Filter list, select New Filter.

  2. For Filter Name, type a name for the filter.

  3. Type or select filtering values in the other fields.

  4. To filter based on user-defined attributes, from the Type list, select a request, click the Attributes tab, and type or select values.

  5. Click the OK button.

To edit a filter:

  1. On the Requests tab, from the Filter list, select the filter that you want to edit.

  2. From the Filter list, select Edit Current Filter.

  3. To create a new filter based on the current filter, for Filter Name, type a new name.

  4. Edit, select or type filtering values.

  5. To filter based on user-defined attributes, from the Type list, select a request, click the Attributes tab, and type or select values.

  6. Click the OK button.

To delete a filter:

  1. From the Filters list in the or Requests tab, select the filter to delete.

  2. From the Filter list, select Delete Current Filter.

Related Topics

Create New/Edit Request Filter Dialog Box