Log in to Dimensions CM when you want to use the web client to perform tasks such as checking out, editing, or actioning objects.
Before you log in, you must get the following information from your Dimensions CM administrator:
The URL for the Dimensions CM web server
The name of the database for the product you are working with
The connection string for that database
If you are accessing files and directories on a remote node, the user name and password for an account on the remote node
The procedure for logging in and out is different depending on whether you web client is configured to use SSO or not.
PRIVILEGES You must be a registered Dimensions CM user.
NOTE It is not recommended to have more than one browser tab or browser window containing the web client main view. If there are multiple windows or tabs displaying a web client view, actions performed in one window or tab may have an unexpected effect in the other window or tab.
To log in to Dimensions CM using SSO:
Start your web browser, and type the URL for the Dimensions CM Log In page.
The format of the URL is:
http://hostname:port/dimensions/
hostname is the Dimensions CM web server and port is the web server port number.
If you are not already authenticated for SSO, you will be presented with the Serena Dimensions CM authentication page.
Do one of the following:
If you are logging in using Smart Card Log in:
a Make sure your card is inserted, and click the Smart Card Log In button.
b Select the certificate you want to use. If you want to view the details, click View Certificate.
c Click OK in the Choose a digital certificate page.
d If you are authenticating for the first time, you are presented with a dialog box asking for your PIN
e Enter your PIN and click OK.
If you are not using Smart Card log in, Enter your Username and Password, and click Log in.
If your login is successful, or you are already logged in using SSO, “Your user name and password has been validated with SSO” will be displayed and you will not be required to enter your username and password again.
If you only want to access the request management features of the web client, select Request Management only.
NOTE When you have selected Request Management only, the online help will still display the help topics for the full functionality of the web client.
For Connect to, accept the option that appears as the default, or select another option. The available options depend on what has been set up by your administrator for this Dimensions server.
Click Log in.
To log out of Dimensions CM using SSO:
To partially log out, i.e. be able to log back in without entering your login/password, do one of the following:
Close the browser displaying Dimensions web client.
Close the browser tab displaying Dimensions web client.
Open another Web application, site, etc in a tab within Dimensions web client.
To fully log out,
Click the Logout button in Dimensions web client.
This will require you to sign in to the Serena Dimensions CM page the next time you access the Dimensions web client.
To log in to Dimensions CM without SSO:
Start your web browser, and type the URL for the Dimensions CM Login Page.
The format of the URL is:
http://hostname:port/dimensions/
hostname is the Dimensions CM web server and port is the web server port number.
On the Log In page, enter the following information:
For User ID, type a user ID that is registered on the Dimensions CM base database.
For Password, type a password for a user ID that is registered on the Dimensions CM base database.
If you only want to access the request management features of the web client, select Request Management only.
NOTE When you have selected Request Management only, the online help will still display the help topics for the full functionality of the web client.
For Connect to, accept the option that appears as the default, or select another option. The available options depend on what has been set up by your administrator for this Dimensions server.
If you want to check the version of the web client that is installed, and other system information, click the About link.
Click the Login link to log in.
Log in to Dimensions CM.
At the right of the status area, click the authentication button.
In the Network Node field, type the name of the remote node.
For Username, type your user name for the remote node.
For Password, type your password for the remote node.
If you want to change your password on the remote node:
a Select the Change password check box
b Enter the new password in the New password field
c Re-enter the new password in the Confirm password field.
NOTE You can only change the password for:
• a Windows server
• a UNIX server with LDAP enabled.
Click the OK button.
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