NOTE This dialog box appears when you select multiple requests and then right-click and select Delegate. You can delegate multiple requests at the same time if they are of the same type and belong to the same product catalog. For more information, see Delegating Requests to Users.
|
Field |
Description |
|
Role to delegate list |
Select the role that you want to delegate. |
|
Primary option |
Select to assign to the user primary responsibility for the request. |
|
Secondary option |
Select to assign the user as a backup to the user with primary responsibility for the request. |
|
Leader option |
Select to assign to the user sole responsibility for the request. |
|
Delegate related items check box |
Select to also delegate any related items. |
|
Available users list |
Select the user you want to delegate the request to. |
|
Assigned users list |
Select any user you want to remove from the request. |
|
Assign button |
Click to delegate the request to the user selected in the Available users list. |
|
Replace button |
Click to delegate the request to the user selected in the Available users list and to remove the user selected in the Assigned users list. |
|
Remove button |
Click to remove the user selected in the Assigned users list. |
|
OK button |
Click to complete the dialog box. |