Viewing Request History


View the history of a request to see its update and action history. The request history shows what updates were made to the request, when they were made, and the user that performed them.

In the desktop client, you can also view details of project structure changes made in response to the request.

PRIVILEGES  No privileges required.

To view the item change and refactoring history related to a request:

  1. Expand your Inbox or the Catalog in the navigation pane.

  2. Select the requests node or a request type node.

  3. In the left-hand pane select a request.

  4. In the right-hand pane select the Changes tab. Changes to items or folders that are related to the selected request are displayed on this tab. By default only related changes in your current project or stream are displayed.

To display changes for the request for all projects/streams:

Click the display_all_projects.gif button. When this is selected, an additional Project column is displayed with the name of the project or stream.

By default, only the latest revision of each item is displayed.

To select an earlier revision:

  1. Click the revision ID. An arrow appears to the right.

  2. Click the arrow and select the revision from the list

To display changes to multiple revisions of the same items:

Click the Expand Revisions button.

To view requests related in response to an item revision:

Right-click the item revision and select Open In-Response-To Requests.

The related requests are displayed in a new window.

NOTE  You can also view refactoring changes in the Request History dialog box—see below.

To view the history of a request:

  1. In a requests list select a request.

  2. Right-click and select History.

The Request History dialog box is displayed showing change history for the request.

To view the deployment history of a request:

Click the Deployment History button. This will take you to the Web Client Deployment tab with the History tab displayed.

Related Topics

Creating a Request

Browsing and Printing a Request

Request History Dialog Box