Delegating Ownership of Requests

Purpose

Delegate ownership of a request when it is owned by a Dimensions CM site and you want to delegate ownership to another Dimensions CM site for them to be able to update it. When you delegate a request, the ownership is assigned the next time a replication is run that includes the new site.

For more information about request replication, see the System Administration Guide.

PRIVILEGES  Perform replication operations

In addition, Replication must be enabled for your site via the Administration Console Network Administration function.

To delegate ownership of requests:

  1. In a request list, select one or more requests.

  2. Select Request | Replication | Delegate Ownership.

  3. In the Delegate Owning Site list, select the site to which you want to delegate ownership of the request(s) and click OK.

To cancel the delegation of ownership of requests:

  1. In a request list, select one or more requests.

  2. Select Request | Replication | Cancel Ownership Delegation.

  3. In the Cancel Delegation dialog box, Click OK.

Related Topics

Delegate Ownership Dialog Box

Take/Lock Ownership/Cancel Ownership/Lock/Delegation Dialog Box