When a problem, bug, or enhancement arises, you can create a request within Dimensions CM to represent that change or request. Requests help in the development lifecycle by automating the change process and reducing corrective cycles. Requests also have lifecycles.
Requests ordinarily affect one or more design parts and have relationships with other objects such as items and design parts for the purposes of change authorization, change tracking, and impact analysis.
Requests can be grouped into a work package, which is a high-level request for a set of interrelated changes or tasks. A work package can only be closed once all requests it contains are closed.