Exporting a Template File


Follow this procedure when you want to export a copy of the template file for an item or request type to your work area.

PRIVILEGES  Manage Object Types

To export a template file:

  1. From the Object Types main window, select Item Types or Request Types from the Object Class list in the navigation pane, according to the type of template file you want to export in the navigation pane.

  2. Select an object type in the navigation pane.

  3. Click the Templates tab in the content pane.

  4. Select the template revision for which you want to export the template file in the content pane.

  5. Click the export_template_button00050.gif button in the content pane. The Import Template dialog box appears.

  6. Enter or browse to the file to which you want to export the template in the Filename field.

  7. When you have finished, click OK to copy the file.

Related Topics

Export Template Dialog Box

About Templates for Items and Requests