Deleting a Template


Follow this procedure when you want to delete a template or revision of a template for an item or request type.

PRIVILEGES  Manage Object Types

NOTE  Once a default template revision has been assigned, it can be replaced with another template revision, but there always must be a default. Note also it is not permitted to delete a default template

To delete a template:

  1. From the Object Types main window, select Item Types or Request Types from the Object Class list in the navigation pane, according to the type of template you want to delete.

  2. Select an object type in the navigation pane.

  3. Click the Templates tab in the content pane.

  4. Select the template revision you want to delete in the content pane.

  5. Click the Delete_button00048.gif button in the content pane. A dialog box is displayed asking you if you are sure you want to delete the template.

  6. Click Yes to confirm the deletion.

Related Topics

About Templates for Items and Requests