Creating a New Relationship Name


Follow this procedure when you want to create a new relationship name to assign to valid relationships between items and items or requests and requests.

PRIVILEGES  Manage Item Relationship Names/Manage Request Relationship Names

To create a relationship name:

  1. From the Object Types main window, select Item Types or Request Types from the Object Class list in the navigation pane, according to the type of relationship name you want to create.

  2. Select an object type in the navigation pane and click the Relationship Names tab in the content pane.

  3. Click the add_button00023.gif button in the content pane. The New Relationship Name dialog box appears.

  4. Enter the name of the relationship in the ID field

  5. For a request type relationship, select the class on which to base the relationship from the Class list.

  6. Optionally, for an item type relationship, enter a description of the relationship in the Description field.

  7. Click OK to create the relationship name.

Related Topics

New/Edit Relationship Name Dialog Box for Items

New/Edit Relationship Name Dialog Box for Requests

Relationship Names for Items and Requests