Installation Prerequisites

Before installing any of the components of the Serena® Dashboard, please carry out the following steps.

  1. Obtain and install the Java JDK version 5 or higher. You must get the correct Java version for your Windows OS (32-bit or 64-bit).

  2. Install Oracle Instant Client 11 on the system to which you will install the WebFOCUS Server. You can download the Oracle instant client directly from Oracle here:

  3. Make sure you have set up the system variable JDK_HOME (for JDK):

echo %JDK_HOME%

should return something like:

C:\Program Files\Java\jdk1.7.0_01