Configuring the Inbox

Serena Release Control uses SBM reports to display the action item information in your inbox views.

What Can You Change?

You can change the reports displayed in the inbox as follows:



CAUTION!  You must change the report name by saving in place and retaining the report reference name. Otherwise, the view that uses that report will no longer be displayed without additional changes to the underlying shell UI JavaScript.

What is the Impact?

How Do You Change It?

You can change the associated reports to change the information shown in the inbox.

To change reports for the inbox:

  1. From the Serena Release Control standard SBM user interface, select the process app for which you want to change a report, such as RTrain.

  2. From the Reports section of the navigation pane, search for all reports.

  3. Select the report you want to change, make your changes, and then click Save.

  4. Overtype the existing name with a new name, making sure that you do not change the report reference name.

  5. Repeat for all Serena Release Control process apps for which you want to change My Inbox page reports.

The default reports for each inbox selection are shown in the following table.



Report Name

Report Reference Name

My Action Items

Release Trains

train Assigned To Current User


Application Releases

application Assigned To Current User


Release Packages

package Assigned To Current User


Deployment Tasks

task Assigned To Current User


Deployment Process Templates

Template Assigned To Current User


Environments owned by Current user

Manage All Items

Release Trains

Train All


Application Releases

Application All


Release Packages

Package All


Deployment Tasks

All DT


Deployment Process Templates

Templates All



Environments All



Documentation References